How Warner Brothers Reduced Deductions and Chargebacks Processing Costs by 80%

Case Study: Learn How Warner Brothers Reduced Deductions and Chargeback Processing Costs by 80%

Large retailers require vendors to upload claims and backup documentation into their retailer portals. At Warner Bros. it’s a detailed and time-consuming process because each claim has to be organized and uploaded. Usually, it means training resources to upload claims to retailer portals. Learn how iNymbus helped automate this process reducing costs.

Learn the cost of an average FTE to process about 1000 claims a month.

Learn how iNymbus helped reduce that cost by 80%.

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Traditional Retailer Deduction and Shipping Claim Processing Methods Don't Cut It!

As a seller's volume grows, traditional solutions such as staff augmentation, seasonal temps, software packages, outsourcing, or any combination of these will not successfully contain the chargeback and deduction problem.

Using similar technology large retailers and shipping carriers such as Amazon, Walmart, FedEx, and UPS use is the only option to keeping up with deduction claims.

It is 100% possible to take your company's SOP and automate the document matching and uploading, the algorithm calculations and data entry required to dispute chargebacks and deductions.

Fight technology with technology and win

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Here's what our customers say

"iNymbus has given us the chance to delve into other areas that need more attention to get to the root cause. Our biggest goal is to stop deductions from happening instead of just constantly working to fight them. Our team now has more time and they absolutely love it. They no longer have to complete tedious, idle work. On top of that, more dollars are coming in the door!"

Lisa Kiewel

Shared Service Operations Manager, Whirlpool Corporation

"I wasn't even aware there was a solution like iNymbus. Our issues are volume related - we ship directly to stores. Implementation took about 2 weeks once we provided the data pieces need to process the deductions. They get everything done so quickly. iNymbus pumps out the whole month, over 1,000 claims, in less than a week. We have found that our claims are 99% recoverable and are mostly taken in error."

Elaine Brockopp

Accounts Receivable Manager, U&I Entertainment

"Walmart changed something in their process or system, and we couldn't keep up. All we were doing was plugging holes, now iNymbus plugs them automatically. It gives our staff the ability to figure out where those holes are coming from in the first place. iNymbus is our knight in shining armor that says, 'Not so fast Amazon. We've got our own little robot army and we are going to fight you each step of the way.'"

Tony Warfield

VP of Credit Services, D&H Distributing

Most of our clients are set up in 4-6 weeks following a 60 minute phone consult. Minimal I.T. support is needed.

Fight Deductions And Win

Retailer deductions and shipping claims are unavoidable, and the dispute procedures frustrating, with changes implemented seemingly randomly and governed by increasingly complicated algorithms. iNymbus DeductionsXchange disputes chargebacks and deductions for you, and can work with any combination of ERP systems and internal manual processes you have.

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Learn How Warner Brothers Reduced Deductions and Chargeback Processing Costs by 80%

This case study looks at how Warner Brothers went from a manual process to automation, reducing costs dramatically!

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